What is your refund policy?
Refunds are only authorized if you let us know at least six full business days prior to the class.
Where are you located?
Why do no classes show up on your schedule?
If a class does not show up on the schedule, it means the class is full.
Do you offer classes on the weekend? (BRC/Intermediate/Pre-basic/ARC)
We offer weekday and weekend classes, check our schedule of upcoming classes for availability.
Where can I find three-wheel classes?
If you’re in the Seattle area, we offer them at our Kirkland location. If you’re elsewhere, check our webpage for other authorized S/TEP providers.
Do you have more than one location for your office?
We currently only offer training at our Kirkland location. Occasionally we may offer training at additional sites. Check our website for details.
Do you still offer classes during COVID-19?